FAQ

How do I pay for an order?

Online orders will be charged to the your credit card used at time of order. Rescueher accepts most major credit cards. We also accept PayPal payments.

How do I reset my password?

If you forget your password. Click on the Forgot Password link and follow the instructions. You should receive an email that will link you to a page to reset your password. If you have any technical issues please contact support@rescueher.com.

How Long Will it Take To Get My RESCUEHER Kit?

Most orders are processed and shipped within 24hrs. Depending on the type of shipping speed selected at the time of checkout will determine shipping time. Ground shipping is up to 5 days.

How do I place an Order?

Orders can be made online at www.RescueHer.com, through your sales rep, email or by telephone.

FAQ

What is You Refund Policy?

Refunds can be requested and processed using MY Account at www.RescueHer.com. All refunds must be submitted within 7 days of receiving your RESCUEHER kit. RESCUEHER offers a full refund on defective goods. All returns should include all the unused items in the RESCUHER kit that was purchased in there original packaging. All wholesale returns must be ccompanied by an RA.

How Do I Track My Order?

Orders can be tracked through your online account at www.RescueHer.com under Orders. All orders will update the tracking number once product has shipped.

Who should I to contact if I have any queries?

If you are inyerested in becoming a reseller for RESCUEHER, please fill out the wholesale vendor applicationĀ . You can also email sales@rescueher.com.